Course fee payment Policy
All our course require payment to confirm your spot. Only pre arranged private classes will have other option for invoicing and other payment options.
Students/Employer must pay the invoice on or before the due date to secure the spot.
If a booking is made at Heart and Stroke portal and not registered with Beats and Breaths Academy website, we will manually add you to the class and an invoice will be sent out as due. If the payment not received within 24 hours your spot will not be guaranteed or your booking may be cancelled from our website and Heart and Stroke portal.
We prefer email transfer or cheque for all invoices. Pay to Beats and Breaths Academy email - email@example.com (auto deposit)
You may also choose to pay by debit card or internet banking by clicking on to "Pay invoice" or "view invoice"
Booking, Cancellation and Rescheduling policy
Want to cancel or reschedule a course you have booked? Please read our cancellation process and policy to help you make the right choice.
All our courses require minimum participants set by certifying organizations and once we meet minimum participants in a course, we send out confirmation email and an invoice, if payment is not collected at the time of registration. Beats and Breaths Academy Ltd. has the right to cancel or reschedule the course if minimum participant requirement is not met or due to other unforeseen circumstances.
Minimum participant requirements.
The BLS, ACLS, PALS, PEARS and First aid courses requires ideally 6 students to conduct the course as per Heart and Stroke guideline. The course shall be rescheduled to next available date if minimum participants requirement is not met. The Skills fee is eligible for refund if such cancellation happens. The online access key is attached to your Heart and Stroke portal once claimed and can be reused if course cancelled.
Blended course online access key (non-refundable) - ACLS and PALS
The blended course requires online access key. The online access key fee of $90+GST is non-refundable but can be used until the student complete in-class session or 90 days from the ACLS or PALS online exam completion. In case of a course cancellation, the online key is still valid to be reschedule to other dates.
General cancellation, reschedule and refund policy as follows.
Beats and Breaths Academy ltd. takes no financial or personal or travel interruption or travel expense loss responsibilities due to any of our course cancellation. We will do everything in our abilities to inform our students with any schedule updates or changes or cancelation as it becomes available.
If a course is cancelled by us, the student is eligible for full refund paid towards the course to Beats and Breaths Academy ltd. except any online access key non-refundable fee.
If a student wishes to cancel a course (BLS, First aid in all levels, MHFA, ACLS, PALS in-person and Blended and PEARS) after payment is processed and course is confirmed, the request must be in writing to firstname.lastname@example.org not later than 14 days prior to the scheduled date. Any cancellation within 14 days is not eligible for refund.
TNCC course requires very strict cancellation policy set by ENA and any student wished to cancel TNCC course must request in writing 30 days in advance of scheduled date to be eligible for refund minus the student manual fee ($130). TNCC course is not eligible for reschedule as it has strict 30 days intake policy.
All online blended access key and course materials are final sale and non-refundable for all courses offered at Beats and Breaths Academy Ltd.
You may request for a reschedule once for free of charge 10 days in advance, except TNCC course, and will not qualify for further refund.
"No shows" in the class are not eligible for refund or reschedule.
Email us - email@example.com